Boston Coffeehouse Online Survey

Name:
Email:*
Which location do you normally visit*?
DeLand, New York Ave DeLand Court house Orange City Orlando
Please rate your overall experience:

Please rate the service at our restaurant?

Which best describes the food quality at our restaurant:

Are you:

What is your age group?

How would you rate our take-out service?

Inefficient explain here
How many times do you eat here per month?
Have you used our on-line ordering?

If so please rate your experience on a scale of 1-10 (10 being best)
If no, would you try on-line ordering if a discount promotion was provided?
Do you eat out more for breakfast, lunch or dinner?

Which of the following best describes the reason you come to our restaurant?


On a scale of 1 to 5, how would you rate each of the following for our restaurant? 1 = Poor and 5 = Excellent
A. Value (price for the portion size and presentaion)
B. Service
C. Variety of menu
D. Food qualilty
E. Cleanliness
F. Overall atmoshere
On a scale of 1 to 5, how would you rate each of the following for the service you received at our restaurant? 1 = Poor and 5 = Excellent
A. Product and menu knowledge
B. Friendliness & hospitality
C. Politeness & courteousness
D. Speed & accuracy
E. Appearance
Please rate each of the following from 1 to 5 for their ability to get you to come in our resaurant more often than you do now: 1 = It would not make a bit of difference 5 = Great idea! I would visit a lot more.
A. More kids menu items
B. Coupons
C. Healthier menu items
D. Other (please explain)
Are there any specific instances good or bad you can comment on relating to your visit? Any service or server, great or not so great, you can comment on? Please explain:
Please list any additional comments or suggestions or menu request:

Thank you very much for your input. We constantly strive to improve and provide
our customers withe the very best and your input and suggestions are vital. Thank you!

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Boston Coffeehouse

2 DeLand Locations DeLand 109 E. New York Ave. DeLand, FL 32724 (386) 738-BEAN Hours Mon - Thurs 7:00 am - 7:00 pm Fri 7:00 am - 9:00 pm Sat 8:00 am - 9:00 pm Sun 9:00 am - 3:00 pm	Orange City 1105 Saxon Blvd. Orange City, FL 32763 (386) 228-1222 *Hours* Mon - Thurs 7:00 am - 8:00 pm Fri 7:00 am - 9:00 pm Sat 8:00 am - 9:00 pm Sun 9:00 am - 3:00 pm
Volusia Court House 101 N. Alabama Ave. DeLand, Fl32724 (386) 736-3123 Hours Mon - Thurs 7:45 am - 4:30 pm Fri 7:45 am - 3:00 pm	Orlando (Waterford Lakes) 12789 Waterford Lakes Parkway Suite 1 Orlando, Fl 32828 (407) -277-2220 Hours Mon - Fri 7:00 am - 9:00 pm Sat 8:00 am - 9:00 pm Sun 9am - 3 pm

customerservice@thebostoncoffeehouse.com
www.thebostoncoffeehouse.com

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